Privacy policy

The Wireless Redemption Privacy Policy is a resource for our customers to view our Privacy Policy and learn more about our privacy practices, how you can control your personal information and links to third parties that provide information on how to protect your identity online.

Privacy Policy

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.

This Privacy Policy tells you:

What information we collect
How we use that information
How we may share that information
How we protect your information
Your choices regarding your personal information

This Policy applies to WirelessRedemption.com, PhonesforCell.com, FreeAccessoryClub.com and other locations under the Wireless Redemption name.

Information We Collect

Information You Give Us: We receive and may store any information you enter on our websites. For example, we collect information from you when you place an order, request the value of a device, write a review, or use any of our services.

The information we collect from you includes things like:

Your name
Your email address
Your mailing address
Your phone number
Demographic and lifestyle information, such as age, personal interests and product preferences.

Information From Other Sources: We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

Automatic Information: Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our websites. We use cookies to create a more personalized shopping experience on our websites.

How We Use The Information We Collect

We use the information we collect for things like:

Fulfilling orders and providing device information
Tracking and confirming online orders
Marketing and advertising products and services
Conducting research and analysis
Establishing and managing your order with us
Operating, evaluating and improving our business

Data Retention: We will retain your information for as long as we need to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share The Information We Collect

Wireless Redemption does not sell, rent or trade your personal information to third parties.

Wireless Redemption, LLC. is the parent company of the Wireless Redemption, Phones For Cell and Free Accessory Club and as such, if you provide information to any of the businesses or Web sites owned or operated by Wireless Redemption, this information may be combined or shared among current or future Wireless Redemption Co., Inc. entities, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

Fulfilling orders
Delivering packages
Servicing products
Sending Wireless Redemption marketing communications
Fulfilling subscription services
Conducting research and analysis
Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Wireless Redemption, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

We may share personal information in connection with financial products or services related to our business such as private label credit cards. We also may share personal information in connection with co-branded product or service offerings.

How We Protect The Information We Collect

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Wireless Redemption cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Your Choices Regarding The Information We Collect

You may choose to:

Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
Update and correct your personal information

To do any of these, let us know by one of these methods:

Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us.

PrivacyMatters@WirelessRedemption.com

Send a letter with your request and current contact information to:

Internet-Based Advertising

We may use third-party advertising companies to display ads when you visit our websites or other sites on the Internet. These companies may collect information about your visits to this and other websites. We may also share personal information with these companies. In either case, the purpose is to provide ads about products and services that may be of interest to you.

Protecting Children's Privacy

We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

Privacy Policy Updates

We may need to update our Privacy Policy as Wireless Redemption and our customers grow and evolve. If we make significant changes to the Privacy Policy, we'll post a prominent message on our website(s).

Have Questions?

If you have any questions about our Privacy Policy, we'll do our best to answer them. Here's how to contact us:

Phone: 615-370-4448

E-mail: PrivacyMatters@WirelessRedemption.com

Address:

WR